Our Outcomes

The VA Beneficiary Travel claims system is complex with siloed processes and data sources across VA departments, and leadership lacked comprehensive data about the systems used, resulting in no clear picture of the full process and root causes of issues.…

Millions of Veterans rely on VA’s digital services for critical benefits like health care and disability compensation. Yet, for years, these services were accessed through outdated legacy sign-in credentials that were vulnerable to fraud, prone to failure, and incompatible with…

Due to H.R 1 Medicaid Community Engagement requirements, Pennsylvania needed to implement new work requirements for Medicaid recipients by January 1, 2027, introducing complex compliance rules that threaten to cause procedural disenrollment for over 750,000 vulnerable Pennsylvanians if implemented poorly.…